How can we help?

FAQ

General Questions

Are your stickers waterproof?

Yes. These stickers are rated for outdoor use. We carry a 1 year warrenty on stickers, however, the durability is estimated to be 5 years in regular outdoor conditions.

What size should I buy?

Ensure proper measurement of the area where you plan to place your new sticker. Remember, the size you are ordering corresponds to the longest part of the sticker.

Side Note - Stickers are non-returnable or refundable. So please be sure your measurment is correct prior to ordering.

Can I cancel my order?

Understanding that customers may have changes of heart, we regret to inform you that orders cannot be altered or canceled once the order has been processed. Please ensure all details are correct before finalizing your order as we are unable to accommodate changes or cancellations once the order has been fulfilled.

What are "Kiss-Cut" Sticker?

A kiss-cut sticker is essentially a sticker surrounded by removable backing material that's larger than the sticker itself. The term 'kiss cut' refers to the laser-cutting technique used to cut around the sticker while leaving the backing material intact, so that the two are effectively “kissing”. 

Kiss cut stickers are typically produced using a specialized cutting tool, such as a vinyl cutter or plotter, that is programmed to create a precise cut through the top layer of the vinyl material without cutting through the backing material.

This is the most common cut that we do for our customers. Unless special ordered, your stickers will come "Kiss-Cut".

What are "Die-Cut" Stickers?

“Die Cut” means that the sticker is cut around the contour of your design. Unlike stickers in the standard shapes of a circle, square, or rectangle, die cut stickers will be completely customized to the shape of your artwork. Any shape sticker you're imagining is possible as a die cut. This cut will go through the vinyl as well as the vinyl backing.

Can I request to change the colors on the stickers I order?

Yes, we can change the colors of almost every sticker we have on file.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Do you accept returns?

No. We do not accept returns due to the nature of our business. Orders are printed upon receipt, so returning them would result in disposal. If an issue arises with your order, please contact us promptly for assistance, as customer satisfaction is our top priority.

Can I exchange my order?

Unfortunately, exchanging orders is not possible as they are printed upon receipt.

Get in touch

Have questions about your order, or a general enquiry?